Edwards Body Shop Privacy Policy

Most Recent Update: October 31, 2024‍

This Privacy Policy explains how Edwards Body Shop ("we," "us," or "our") collects, uses, and processes personal information of its customers and visitors in connection with our text messaging service (“Service”). We understand the importance of your privacy and are committed to protecting your personal information.

How We Collect Information

We collect personal information under the following circumstances:
● Direct Collection: When you provide information by responding to our text messages.
● Automated Processes: When our text messaging platform gathers information as you interact with the Service.

What Type of Information We Collect

Direct Collection

We may collect the following personal information:
● Opt-out preferences
● Content of your text message responses to us
● First and last name
● Phone number

Automated Collection‍

We may also automatically collect certain information, including:
● Device status (e.g., availability for messaging)
● Carrier (e.g., Verizon, AT&T)
● Country associated with the phone
● Delivery status
● Error codes related to delivery (e.g., unreachable device)

How This Information Is Used

We use the personal information collected to communicate with you regarding Edwards Body Shop services and updates, such as:
● Updates: Important dates, service reminders, and other notifications relevant to our services.
● Promotional Activities: Opportunities, incentives, and special offerings that may be of interest to you.

With Whom This Information Is Shared

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. Mobile information, including text messaging opt-in data and consent, will not be shared with any third parties. Any information collected is used solely for communication purposes related to our services.

Please note that while we use a third-party service provider for text messaging (e.g., Text Request), your information remains within our account for our communication purposes only. We do not share your information with this provider beyond what is necessary to facilitate the text messaging service.

Your Choices Regarding Your Information

‍● To unsubscribe from our text messages, you may reply with "STOP" at any time. This action will prevent you from receiving further messages from Edwards Body Shop.
● To re-subscribe or for additional support, please contact us at (803) 324-3672.

How Information Is Secured
Edwards Body Shop takes the security of your personal information seriously. We implement reasonable security measures, including physical, administrative, and technical safeguards, to protect against unauthorized access and data breaches.

Who to Contact with Questions or Concerns
If you have questions or concerns about our use of your personal data, please contact us at (803) 324-3672.

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